The Cellars - Hohenort Hotel Spa Menu
Our Treatments
Welcome at Fresh Wellness operating at the five-star Cellars-Hohenort Hotel which is located in the historical Constantia Valley.
(Prices are subject to change without prior notice)
spa etiquette & policies
At Fresh Wellness, every visit is designed to be a serene and uplifting experience. To help us create the most harmonious environment for all guests, we kindly ask that you take note of the following:
- Please arrive at least 15 minutes before your scheduled appointment to ensure you receive the full benefit of your treatment.
- In the spirit of punctuality, late arrivals may result in a shortened session, while the full treatment fee will still apply.
- To preserve the peaceful ambiance of the spa, we gently request that voices remain hushed and mobile devices are set to silent upon arrival.
Thank you for helping us maintain a sanctuary of calm and care – for you and every guest who walks through our doors.
operating hours
May until September:
Monday to Saturday from 09:00 until 18:00
Sundays from 09:00 until 14:00
October until April:
Monday to Saturday from 08:00 until 19:00
Sundays from 09:00 until 17:00
Fresh Wellness is open on all Public Holidays except Christmas Day
Group Bookings:
If you would like to make a reservation for a group of 4 or more, please contact our reception for assistance. We can assist in making any special occasion or corporate event a memorable one.
Reservations:
We request that all spa treatments are booked in advance to avoid disappointment. A 50% deposit will be required upon making a group (4+ people) booking.
Consultation Cards:
Upon your arrival as a first time FW guest, you will be requested to fill in a consultation card. Please fill this in accurately, as Fresh Wellness cannot be held responsible for non-disclosure.
Attire:
Please arrive at the spa wearing comfortable clothing. Compulsory disposable under-garments will be provided for all body treatments.
Valuables:
It is advisable that no jewellery should be worn at the spa. The management and staff accept no responsibility for the loss of any valuables of any kind brought to the spa.
Breakfast or Lunch:
Please inform reception should you like to enjoy breakfast or lunch at the Conservatory Restaurant before or after your spa journey.
Cancellations & Late Arrivals:
To ensure a seamless experience for all our guests, we kindly request a minimum of 24 hours’ notice for any cancellations. Fresh Wellness reserves the right to charge the full treatment fee for appointments cancelled outside this window or in the case of non-arrival.
Should you arrive late, we will do our utmost to accommodate you; however, your treatment may be shortened to honour subsequent bookings, with the full fee still applicable.
Gift Vouchers:
Share the gift of serenity with someone special – an unforgettable journey of wellness and renewal. Fresh Wellness Spa Vouchers are available in any monetary value and may be redeemed for treatments listed on our Spa Menu.
Please note: Vouchers are non-refundable, non-transferable, and must be presented at the time of treatment. They are not valid for retail purchases. The value is fixed at the time of purchase and will be honoured accordingly.